FAQ
Straight answers before you start.
Clear answers about what HauntLife is, what it is not, how SMS consent works, and what happens after setup intake.
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FAQ
Clear answers before setup.
Is HauntLife a chatbot?
No. HauntLife is a customer recovery system with calculator estimates, intake, dashboard cards, reply drafts, approval rules, and hidden-loss reporting.
Is the revenue calculator a guarantee?
No. It is a practical estimate using the numbers entered. It helps a business understand the likely size of the missed-opportunity problem before starting setup.
Does HauntLife require SMS?
No. SMS consent is optional, separate, and unchecked by default. It is not required to purchase, submit a form, receive service, create an account, or complete any transaction.
What happens after intake?
HauntLife uses the submitted business details to prepare recovery categories, dashboard status, call-back rules, return text and email drafts, order/booking capture, reputation boundaries, and reporting preferences.
Does HauntLife just pass more work to the owner?
No. The goal is to handle routine capture, draft replies, organize tasks, and route the work until human judgment is absolutely required.
Can HauntLife help after hours?
Yes. The setup path supports after-hours order interest, booking requests, quote requests, customer questions, and follow-up details so the business has useful context when people are back online.
Can sensitive complaints be handled automatically?
No. R.I.P. marks refund, legal, public-review, discount, order-change, and reputation-risk situations for human approval.
Is Stripe checkout real?
Yes. Checkout uses real Stripe Checkout when STRIPE_SECRET_KEY and STRIPE_PRICE_ID are configured. Without those keys, the checkout page stays locked on purpose.
Where do contact and intake forms go?
The forms save to the HauntLife database. On Render, use a persistent disk or external database before relying on it for long-term production records.
What does managed beta mean?
Managed beta means customer-ready setup with founder-supported configuration while the SaaS product continues to harden fast.